Privacy Policy

Welcome to the Bright Hearts Yoga Privacy Policy. This document outlines how we collect, use, share, and protect your personal information when you use our website, services, or participate in our yoga classes. By accessing or using our website and services, you consent to the collection, use and disclosure of your personal information in accordance with this Privacy Policy and applicable Australian privacy laws.

1. Your Privacy Matters

At Bright Hearts Yoga, we are committed to protecting your privacy and your child’s privacy. We understand the sensitive nature of the information you share with us, and we take seriously our responsibility to handle it with care and in accordance with Australian privacy laws.

2. The Information We Collect

We may collect the following personal information: Names, contact details and emergency contact details. For certain private classes, we may collect other personal and sensitive information such as medical history and other health and lifestyle related details.

If you make purchases through our website, we collect payment information to process transactions securely. We may collect information from your communications with us, such as emails or messages.

We collect this information to ensure a safe and appropriate experience for you and/or your child during yoga sessions.

3. How We Use Your Information

We use the information collected to:

Communicate with you about our services including bookings and relevant updates
Provide safe and appropriate instruction
To process payments and prevent fraudulent transactions.
Maintain records for safety, insurance, and compliance
Improve the quality of our services
Comply with legal obligations

4. How We Store Your Information

We take reasonable steps to protect personal information from misuse, interference, loss, and unauthorised access, modification or disclosure, in accordance with the Australian Privacy Principles. However, no method of transmission over the internet or electronic storage is completely secure.

5. Sharing Information

We do not use your information for marketing without your consent and never sell or share your data with third parties for commercial purposes.

We may share information:

When required by law (e.g., child safety obligations)
With your explicit written consent (e.g., referrals to allied health providers)
If using trusted third-party tools for admin or bookings (e.g., practice management software).

6. Accessing or Updating Your Information

You may request access to, or ask us to correct, any personal information we hold about you or your child. To do so, please contact us at the details below.

Email: hello@brightheartsyoga.com

7. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations. Any updates will be published on our website or provided upon request

8. Privacy Complaints

If you believe we have breached your privacy rights, you may contact us using the details above. We will respond within 30 days. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).